Trading/Selling
We will pay cash
or credit for your albums.
Email us a list of
the titles that you’re interested in trading and we will let you
know how much we’re prepared to pay for them. If you decide to accept
our offer, print out our email and post it to us along with the albums.
The credit offer
(to be used to “purchase” in stock items of your choice from
our website) will generally be higher than the cash offer, i.e.
you might be offered $50 cash or $70 credit.
If you decide to
accept our cash offer, no matter where in the world you live, upon receipt
of your albums, we will organise for you to receive your payment promptly.
Also, if for any
reason you do not want to keep a purchase that you have made from Soundmass.com,
return it to us within 2 weeks of receipt and we will give you a reduced
credit towards purchasing another item from our site. Provided that the
item is returned to us in its original condition, the credit will be calculated
at the rate of 60% of the original purchase price for a new item and 70%
on used items. For example, if you send back a used CD that you purchased
from us for $15 we will give you a credit of $11.50 towards the purchase
of a replacement item. The extra shipping costs will be the customer's responsibility.
Discrepancies: We must be notified of any faulty product or discrepancies which occur with an order within 30 days. Failure to notify us within 30 days may negate the claim.
Any questions? Feel
free to email us: info@soundmass.com
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